Businesses are just beginning to experiment with bots for customer service, but it’s clear that the technology has the potential to enhance businesses communications (and beyond) through context and convenience, making high-quality customer service t...
If there’s any solace to be found in this week’s widespread concern over Wi-Fi vulnerability, KRACK, it’s that the outbreak has given both vendors and consumers some valuable insights into who is, and who isn’t, prepared for The Next Big Cyber Secur...
Australian organisations need to take the government’s sharpened focus on cyber security as a warning that there’s no guarantee their network will never be hacked. Now is the time for businesses to streamline security infrastructure and drive threats...
Microsoft's "Mixed Reality" language makes buying a Windows VR headset more confusing than it needs to be.
At a time when the inequalities between city and rural and remote communities continue to mar transformational growth within Asia Pacific, it’s clear that a catalyst for transformational change is urgently needed.
With recent large-scale attacks dominating headlines, particularly WannaCry and Petya, ransomware is expected to cost over $5 billion in damages in 2017. These attacks are particularly dangerous because they don't just make a system unavailable, the...
With ransomware being one of the leading cyber security threats to Australians, you don’t need to have been a victim to understand that cybersecurity is one of the most pressing challenges businesses across the nation are facing. Analysing yesterday’...
Application architects and IT managers with expertise in user-experience are revolutionising the way services and applications are delivered to end-users to solve this problem.
From cowrie shells to cattle, coins to e-commerce, barter and exchange has transformed societies since the dawn of civilisation. Now, it’s happening again.
Information insights and process optimisation are key to success when it comes to digital transformations
It is not enough to implement tech trends into operational systems without identifying the business problems, and an end goal. Technology solutions need to be customised to directly address and solve business problems.
While the term ’spine-and-leaf‘ is well-understood by network designers and gaining traction in cabling circles, there is more behind the new architecture which is rapidly driving infrastructure decisions in large modern data centres.
Business does not always stay at the office. This is a fact of life that many business owners are deeply familiar with. When you're away and travelling, you probably don't have access to your work desktop. Likewise, clients and customers might call y...
Video has fundamentally changed the way we communicate. From watching news events unfold to connecting on social media and even sharing information at work, video is a powerhouse for engaging your online audience.
In this Full Nerd, the PCWorld gang discusses the viability and cost of 4K gaming, Intel's 4-way VR PC, and our upcoming DIY builds.
Major smartwatch makers – Apple, Samsung and others – rushed into the market before the technology was ready and didn’t focus on the enterprise first.
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