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How Bots Can Make Communications More Human

Businesses are just beginning to experiment with bots for customer service, but it’s clear that the technology has the potential to enhance businesses communications (and beyond) through context and convenience, making high-quality customer service t...

Data recovery in the age of ransomware

​With recent large-scale attacks dominating headlines, particularly WannaCry and Petya, ransomware is expected to cost over $5 billion in damages in 2017. These attacks are particularly dangerous because they don't just make a system unavailable, the...

How to Get More Value from Your Video Content

Video has fundamentally changed the way we communicate. From watching news events unfold to connecting on social media and even sharing information at work, video is a powerhouse for engaging your online audience.

Why smartwatches failed

Major smartwatch makers – Apple, Samsung and others – rushed into the market before the technology was ready and didn’t focus on the enterprise first.

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