Customer experience is at the core of digital transformation and customers are becoming increasingly intolerant of brand experiences that don’t align with their needs or expectations.
PC World Business
If you are into recruitment, you need to fasten your seatbelts, because the ride is going to bumpy especially for those who don’t understand what the future of recruitment industry holds.
How can your business take full advantage of capturing immense amounts of data and meet demand for real-time access while keeping costs down? What could be an effective data centre strategy for your business? For many organisations, the answer lies i...
Consumers today expect an increasingly personalised shopping experience, and that expectation will only continue to increase. AI offers the potential to deliver that personalisation in ways that are currently unachievable.
Christopher Bray from artificial intelligence-based security company Cylance discusses how to take a proactive approach to home computer security.
While we haven’t yet witnessed mass market penetration of VR, advances in the technology, such as AI integration bring it closer to ubiquity.
Big data is rapidly becoming a crucial way for leading companies to outperform their competitors, as both established players and new entrants invest in data-driven strategies to innovate and compete.
Consumers report that businesses are sending the wrong messages about the wrong things at the wrong times, and not responding to what they really want from communications. That’s not a great result for businesses.
It’s been over a month since Amazon Australia’s overnight launch on December 5, 2017. Contrary to popular belief, the doomsday talk has not eventuated - Australian retailers still live to tell the tale and those at the forefront of their fields, are ...
Over the past two decades, communications networks have become the conduits for a new era of digital experiences that are transforming the way we work, the way we engage with government, and certainly, most areas of our consumer lives.
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