With more than one million households and businesses expected to move to the NBN this year, Telstra has announced a new approach to help give customers the best experience on the new network.
A document outlining the key points for the Rudd government’s 2009 announcement that it would fund the rollout of a national fibre network and a second document outlining a strategy for negotiating with Telstra and other potential investors in NBN Co are among those released by the ABC.
New research from WhistleOut, Australia’s phone and internet comparison site reveals widely varying user experiences for Australia’s NBN customers, with a third of NBN users wishing they could return to their non-NBN service.
TPG will no longer sell NBN services at the 25/5Mbps speed tier, the retail service provider (RSP) revealed today.
The move is aimed at improving speeds for end customers and driving top-tier product uptake.
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