
Telco complaints are too damn high, government says
The Telecommunications Industry Ombudsman (TIO) could be scrapped under government proposals to deal with soaring complaints about phone and Internet services.
The Telecommunications Industry Ombudsman (TIO) could be scrapped under government proposals to deal with soaring complaints about phone and Internet services.
Vodafone have announced that they are changing their approach to tablets and mobile broadband plans.
Australia will be left behind if the government bans the nation’s telcos from using 5G equipment supplied by Huawei, the chairperson of the Chinese company’s local subsidiary has warned.
Huawei Australia chairman John Lord used his address at the National Press Club in Canberra today to speak out against what he says are ‘myths’ about the Chinese technology company.
Although it is still early days for the roll out of fibre to the curb, NBN says that its efforts to ensure a smooth migration process from the legacy copper network to FTTC has paid off when it comes to end user satisfaction.
Huawei has gone on the offensive against Australian claims it poses a security risk, issuing an open letter to the government saying that view was "ill-informed."
Throttling the data of so-called “extreme users” is one of the options NBN Co is considering to free up bandwidth bottlenecks on its fixed wireless network.
NBN is planning to offer two new bundled offerings for retail service providers (RSPs), with the wholesaler launching new consultations with telcos on the proposals.
Optus Internet has been penalised $1.5 million by the Federal Court after being found to have misled customers about their transition from its HFC network to the NBN.
Telstra has resolved a partial network outage that affected 4G voice calls in various areas around the country.
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