Stories by Glenn Fleishman

How to access a Mac remotely to help a friend or family

You have several Apple and third-party alternatives for controlling someone else’s screen for a technical assist.

Laggy performance in macOS Big Sur’s Finder? Try closing tabs

While there’s no consistent pattern, a tabbed window may bog down normal Finder functions.

How to reveal hidden files in macOS (and hide visible ones)

A few techniques let you see files marked as hidden, whether intentionally or otherwise, and reverse their status.

OWC Thunderbolt Hub review: A simple way to add more ports to a Mac

The OWC Thunderbolt Hub allows a single port to have the advantages of Thunderbolt multiplied by three—plus one USB 3.2 Type A port.

Save Mac storage space by cleaning out abandoned log files

Log files are important for troubleshooting, but many apps are not good at cleaning out old ones that aren't useful anymore. Here's how you can see what's gong on with log files on your Mac.

The mysterious Mac problem that’s hogging up your storage could be snapshots

Snapshots are a powerful way for backup software to provide a quick point in time to walk back to when you don’t necessarily need to restore the entire volume. But they take up a lot of storage space.

How to maintain video resolution when sharing videos via AirDrop

In some cases, high-resolution images and videos taken on an iPhone or iPad will be downsized or downsampled en route to a Mac. Here's how to fix it.

Your top questions to Mac 911 — and some answers

Many people write in with similar problems. Here's a super-FAQ to help solve the most common iOS , iCloud, and Mac issues.

Major Keynote 11 update makes it better for online meetings

You can now display a presentation in a window and have your notes and slide-navigation tools in another window. Here's how it works.

Is your macOS FileVault Recovery Key current? Here's how to check

If you haven’t carefully tracked your Recovery Key, you could wind up being unsure which is accurate for your current Mac and FileVault encryption setup. There’s fortunately an easy way to check.

How to find every troubleshooting boot mode on an M1 Mac

When Apple released the M1 Macs, they also changed the boot modes that were available with Intel Macs. Learn what you need to do to get into Recovery Mode and other boot modes—and also what procedures are now gone.

How to use Sticky and Slow Keys in macOS to make you a better typist

Sticky Keys makes it easier to perform key combinations, while Slow Keys can better align your typing style and your results. Here’s how they work.

How to customize the view of macOS System Preferences

Choose which preferences appear in the System Preferences app. The ones you hide still remain fully available.

How to make use of typographic refinement in Pages and other macOS software

Apple has built in many features that are a bit hard to find and understand for tweaking type and adding flourishes.

Apple ID adds recovery key option, but it’s not yet ready for you to use

Apple adds back in an option for your Apple ID that can deter hijacking. However, the company hasn’t yet updated its password-recovery websites. Avoid for now.