Stories by Katherine Noyes

SAP brings new analytics tools to companies large and small

A bumper crop of new analytics tools has arrived for business users over the past few weeks, and on Tuesday SAP rolled out two fresh examples. Both promising simplicity and usability for non-experts, SAP Predictive Analytics 2.0 offers updated capabi...

Adobe extends its Marketing Cloud to IoT and beyond

Adobe's Marketing Cloud has offered enterprises a tool for integrated online marketing and Web analytics for several years already, but on Tuesday the company announced numerous new extensions to the technology.

Salesforce gives Service Cloud a shot of data science

Data-science and analytics capabilities are popping up with increasing frequency in enterprise applications of virtually every shape and size, and Salesforce's CRM platform is no exception. Barely a week after adding a new predictive decision-making ...

For Attensity's BI parsing tool, emoticons are no problem

For enterprises seeking to monitor the conversations going on about them in the world, the sheer volume of data is just the beginning of the challenge. Even more daunting is making sense of it all -- a task that can test the resources of the largest ...

Salesforce's Desk.com steps up its global focus

Small businesses just starting out may dream of world domination, but that's a difficult goal to achieve if you can't interact with customers in more than one or two languages. Enter Salesforce's Desk.com customer-support app, which just got a hefty ...

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